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کلمات کلیدی: customer satisfaction


موارد یافت شده: 12

1 - تاثیر تجربه مشتری از خرید برخط بر قصد خرید مجدد مشتریان (چکیده)
2 - Electronic service recovery strategies and satisfaction with electronic service recovery: moderating role of value co-creation (چکیده)
3 - Investigating the effect of perceived quality of self-service banking on customer satisfaction (چکیده)
4 - A comparison of the impacts of managerial flexibility and fit of required flexibility on customer satisfaction: banks and financial institutes (چکیده)
5 - Investigating influence of trust on repurchasing by mediating role of customer satisfaction in online stores. (چکیده)
6 - Providing a Model to Investigate the Impact of Service quality, Perceived Value and Corporate Image on Customers Loyalty Considering Mediator Role of Customer Satisfaction and Moderator Role of Switching Costs (چکیده)
7 - Identify and Ranking the Factors affecting Customer satisfaction in the carpet Industry (Case Study: Sahand Carpet Co.) (چکیده)
8 - Identification of Customers’ Satisfaction Attributes in Offset Printing Industry (چکیده)
9 - An Analysis of Brand Image, Perceived Quality, Customer Satisfaction and Re-purchase Intention in Iranian Department Stores (چکیده)
10 - Identify and Ranking Factors Affecting Bank Maskan Service Quality using Kano Model (چکیده)
11 - Prioritizing Factors Affecting Bank Customers Using Kano Model and Analytical Hierarchy Process (چکیده)
12 - Evaluating Customer Satisfaction Using Derrige & Suich General Utility Function: The Case of Sahand Iranian Carpet Manufacturing (چکیده)